Customer Service


To ensure that all our products are delivered to our clients in a pristine condition, we are unable to accept returns or exchanges. We work with highly skilled artisans. Still minor imperfections are the mark of authenticity of hand-made and hand-finished textiles. Our hand-made textiles are produced in small quantities.



We offer UPS ground shipping to the Continental United States and Canada. We also ship to Hawaii, Alaska and U.S Territories with a U.S Zip Code. A $20 shipping fee will be charged for orders under $500.

To all other countries we charge a flat international shipping rate of $150.

Customs duties and taxes may apply to international purchases. The buyer will be responsible for all import duties, customs formalities and local sales taxes applicable within your country.

We will process order Mondays through Fridays excluding holidays. Unfortunately we cannot re-route packages once they have been shipped. Please cross check all shipping details before submitting your order. Delivery of all packages require a signature acknowledging receipt. If you have any questions, please email us at

Sales Tax:

Sales tax is applicable only for purchases being shipped within California. Your order will be shipped out of Nevada City, California once all payment and delivery details have been approved. We will confirm shipping by e-mail and include tracking number for your package.